Being a Bank Teller. . .Some of My "Favorite" Things

I bet if you've ever been job hunting and considered applying to be a bank teller, you probably imagined that it would be cool job...like a gloried cashier right. You take peoples deposit slips and push some buttons and it's deposited. You take peoples checks, and hand them back that same amount in cash. Pretty nice sounding, right?

Yeah, well, that's at least what I thought until. . .I started the job and had to get thru about 2 weeks of training on the computer and phone conference with an instuctor before I ever helped a single customer face to face. I've been working there for 3 months now and I go to work everyday and still learn something new about how to do my job. There are so many procedures and proticals and rules and regulations it would make you mind spin.

But onto the fun things I can tell you about what I encounter at work as a bank teller.

-Having to tell angry old ladies that they cannot withdraw $10,000.00 cash through the drive thru window. You do actually have to come in and show us ID.

-Smiling and silently nodding while the customer at your window tells you why Banks are horrible intituions, as they wait for you to process a banking transaction for them on the account they have with Wells Fargo, one of those horrible banks they are talking about.

-When people throw a check in the drive thru tub and nothing else, and expect us to know what they want us to do with it. I just have to try to laugh when I send them out a deposit slip to fill out for me and they fill it out perfectly, account number and all. Lazy, lazy, lazy...

-Working a 10 1/2 hour day on your feet the whole time, while being pregnant, because something took out a major line to our computer systems and took out all the Wells Fargo branches in northern idaho, eastern washington and even a few in montana, as well as affecting countless other businesses in the area like walmart, safeway, and US Bank ... forcing you to run every transaction manually by paper with out the computer. Though we are prepared for such a situation and of course have very clear "procedures" of how to do this, our customers are not as understanding of the circumstances that were completely out of our hands. Long day.

-Having to explain to countless that the reason their debit card was closed was becauese it's not like a credit card that you can spend money on that you don't have. When you continue to spend on you card when you account is already overdrawn we're going to shut your card off. Big suprise!